Disney's Hilton Head Island Resort

Connect to wireless Internet in Guest rooms and lobbies. Wireless Internet is now complimentary to all Guests.

Complimentary shuttles run to Disney’s Beach House every day. Find out specific times by calling the Front Desk at Disney’s Hilton Head Island Resort at (843) 341-4100†.

You must board any pet traveling with you to Disney's Hilton Head Island Resort before arrival. Please note: service animals as defined by the Americans with Disabilities Act are welcome at the Resort.

For information about local kennels, please call the Front Desk at Disney’s Hilton Head Island Resort at (843) 341-4100†.

If you lost an item during your visit to Disney’s Hilton Head Island Resort, please fill out an online form and we’ll help you track down your misplaced item. 

Disney’s Hilton Head Island Resort uses Chargerback to help track lost and found items. By following the link below, you will leave the Resort website, and different terms of use and privacy policy will apply. 

Report lost items now with Chargerback.

Once you’ve reported a lost item, you’ll receive an email notification from Chargerback with your Lost Item report number. Chargerback will provide information from your report to Disney’s Hilton Head Island Resort so that we can look for your item and return it to you if it is found. Chargerback will also email you periodic updates about your search status.

This convenient general store is located near the pool. There you can purchase limited groceries and sundries, as well as Resort merchandise that includes clothing, magnets, ornaments and pins. Stamps can be purchased at the Front Desk of Disney’s Hilton Head Island Resort.

A mail drop is located at the Front Desk. There are also 2 full-service United States post offices on the island.

Guests can receive mail throughout their stay. Occasionally, some Guests choose to ship items in advance of their vacation to help save luggage space.

If you intend to receive mail during your vacation, be sure the letter or package:

• Includes the mailing address of the hotel
• Clearly features the word “Guest” on the front and the date of your arrival

Please note that a $6 per-package handling fee will apply to all packages that are received through the Front Desk or are delivered to your hotel room. However, there is no fee to pick up groceries at the Front Desk that were ordered and delivered via INSTACART® service or another grocery delivery service.

Villas with one or more bedrooms feature an in-unit washer and dryer.

Self-service laundry rooms are open 24-hours.

Valet laundry service is also available. For dry cleaning, contact the Front Desk at Disney’s Hilton Head Island Resort at (843) 341-4100† for suggestions about local dry cleaning services.

Disney’s Hilton Head Island Resort is committed to making all our Guests as comfortable as possible. We provide accessible paths of travel from the arrival to the lobby area, as well as to accessible Guest rooms, restaurants, merchandise locations, pools, and exercise and laundry facilities.

• Accessible rooms are offered for Guests with disabilities, including wheelchair- and hearing-accessible rooms. TTY equipment is available upon request at check-in.
• Accessible parking is available.
• Shuttle service to and from Disney’s Beach House is wheelchair accessible.
• Service animals are welcome throughout the Resort.
• Complimentary wheelchairs are available on a first-come, first-served basis and cannot be reserved in advance.
• Complimentary specially adapted “beach wheelchairs” are available at Disney’s Beach House on a first-come, first-served basis and cannot be reserved in advance.
• Guests are also welcome to bring their own wheelchairs to the Resort.

For additional accessibility information, please call (407) 939-5277†.

Enjoy charcoal and gas barbeque grills for family fun.

Smoking is permitted only in designated outdoor locations.